Privacy Policy
Effective Date: May 18, 2026
ExamVine (“we,” “our,” or “us”) operates the website https://examvine.com and the ExamVine mobile application (together, the “Service”). We are based in Hyderabad, India. This Privacy Policy explains what we collect, why, and how to control your data.
1. What we collect
To create your account: your phone number. ExamVine accounts are created by entering a phone number and verifying a one-time password (OTP) sent by SMS.
Optional profile information: you can add a display name, an email address, and choose a profile picture from a set of predefined avatars. None of these are required.
Collected automatically while you use the Service: basic device information (model, OS version, app version), in-app activity (topics studied, questions attempted, mock tests taken), your IP address, and — if you opt in — a push notification token.
We do not collect Aadhaar or other government IDs, biometric data, contacts, camera, microphone, photo library, GPS location, or the contents of your SMS messages.
2. How we use your data
We use the data above to create and authenticate your account, deliver the Service, improve the product through aggregated analytics, fix bugs, and prevent abuse. We never use your data for advertising or sell it.
3. Third-party services
We share limited data with the following providers, only for the purposes described:
- Fast2SMS — delivering OTPs (phone number only).
- Bunny CDN — delivering images and videos (IP address).
- Sentry — error tracking (device info, error details; no personal identifiers).
- Expo — mobile app push notifications (notification token, device info).
- Google Gemini — AI Study Assistant (your study queries, anonymized).
- Email provider — transactional emails, if you have provided an email address (email address only).
We do not use Google Analytics, Facebook Pixel, or any advertising network.
4. Security and storage
All traffic between your device and our servers is encrypted (HTTPS). Account data is stored in a secure cloud database, encrypted at rest. We follow industry-standard practices to prevent unauthorized access.
5. How long we keep your data
Account data is kept while your account is active and deleted within 30 days of a deletion request. Usage data is retained for up to 2 years for product improvement. OTP codes auto-expire after 5 minutes. Inactive accounts (no login for 24 months) are flagged for deletion with 30 days’ email notice.
6. Your rights
You can:
- View and update your name, email, and profile picture from your account settings.
- Request a data export or full account deletion by emailing support@examvine.com (we respond within 7 business days).
- Disable push notifications from app settings.
- Unsubscribe from non-essential emails using the footer link, if you have provided an email.
7. Children
ExamVine is an educational tool intended for exam aspirants. If you are a parent or guardian and believe a child’s data has been collected without your consent, please email support@examvine.com and we will delete it.
8. Cookies
Our website uses only essential browser storage to keep you signed in. We do not use analytics or advertising cookies. The mobile app does not use cookies.
9. Changes
We may update this policy from time to time. For significant changes we will notify you by email or in-app at least 15 days in advance. The “Effective Date” above will be updated each time.
10. Grievance Officer
In line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer is reachable at support@examvine.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 business days.
11. Governing law
This policy is governed by the laws of the Republic of India. Disputes are subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
12. Contact
ExamVine, Hyderabad, India
Email: support@examvine.com